Service Request Form
Call Us: 407 949 0636
About Us
KeyCom Telecommunications has been a reliable Orlando based technology provider since 1984.
In Central Florida alone we have earned the right to call over 4,000 corporations, schools, medical facilities, theme parks and government entities our clients.
We work exceptionally hard to maintain a culture that is worthy of your trust. That culture brings forth products, solutions, and most importantly, advice that’s not artificially guided by any single manufacturer. It’s our promise to discover and tell the truth about what solutions are proper for the market place and proper for you.
Behind the products are the people. Our average employee tenure triples the service industry standards, and our collective mindset of performance-before-profit has proven successful for over 25 years. Perhaps this helps explain why 83% of our new customers were referred to us.
So find out who we are. You’ll meet real people rewarded by helping others. It’s that simple.
Meet the Team
Core members of our team are listed below by department. You can use the email link to send anyone of them a message.
-
Deborah Huddleston – Sales Consultant
Connecting the dots between clients, products, circuits, and applications for 17 years. With Deborah, it’s done.
-
Steve Kemper – Sales Consultant
Drawing on vast management and sales experience, coupled with nearly 20 years in telecom, Steve is known for his consultative approach to client solutions.
-
Valerie Fosburgh – Sales Engineer
A specialist in VoIP, voicemail, auto-attendant, advanced call centers, and optimized customer service applications, Val is artful in designing cost-effective solutions. Often requiring no new equipment.
-
Mary Ann Tolone – Marketing
With 20+ years at KeyCom, Mary Ann knows our clients and the Central Florida market. She has literally introduced KeyCom to tens of thousands of businesses. She’s a rock star!
-
Phil Medina – Sales Management
Phil’s engineering & technical sales experience took root in the 1980’s. For decades, he has invested KeyCom resources to beta test technologies before they hit the market. Thus, his team knows truth from hype, and the quality client advice follows.
-
David Pedrazzani – Systems Engineer
David is a real-world engineer. Said another way, he refuses to read a manual first. Yet somehow he figures things out faster than those who do.
-
Carlos Santiago – Systems Engineer
Carlos uses his solid engineering skills and creative know-how to design, program and implement end-user voice and data solutions. Problem-solving is the game, and Carlos is a star player.
-
Kevin Gupta – Systems Engineer
Logical and focused, Kevin uses his IT and engineering background to design and support voice & data network solutions.
-
Valerie Fosburgh – Director of Client Services
In a word, thorough. Val possesses the tools to navigate virtually any department within KeyCom. Consequently, she is uniquely qualified to provide fanatical customer service.
-
Diane Medina – Office Management, Billing & A/R
As an experienced business professional, Diane prides herself on “doing it right the first time.” Attention to detail and a great work ethic are at the heart of Diane’s core values as she provides excellent customer service.
-
David Pedrazzani – V.P. / Director of Operations
Technical and at the top, David offers the attributes of a CTO & COO combined. Efficiency is his middle name and not many know how to get from A to Z better. David has been a regular participant on reseller councils and his technical advice is often sought out by our manufacturers.
-
Phil Medina – President
From strategic positioning to tactical operations, Phil involves himself in all matters KeyCom. His blend of technical & business expertise provides a valued resource to his organization and the clients they serve. Over the last decade or so, he has held a Board of Advisors seat for over a dozen corporations, as well as three technology manufacturers. For five consecutive years, Phil was elected by a body of peers to represent a base of over 1,000 technology companies nation wide.